Do you support organisations you did not set up?

Yes. We start with a site assessment documenting what exists, what is at risk and what needs attention first. You get that document whether or not you proceed with support.

Can you work alongside our internal IT person?

Often the best arrangement. We handle infrastructure, security and escalation while your internal person owns day-to-day user support. Roles are written into the agreement so nothing falls between us.

What does managed support cost?

Monthly, based on user count and site count, from around US$18 per user per month for standard cover. Assessment and remediation are quoted separately so you are not paying for our onboarding effort forever.

Do you supply hardware?

Yes, with a written specification and warranty terms. We will also tell you when the cheaper model is genuinely sufficient rather than always quoting the top of the range.

Is cybersecurity really our problem at this size?

Business email compromise does not check your headcount. The most common loss we see is an invoice paid to a hijacked email thread — preventable with controls that cost very little.

Managed Support

Networks, security and a helpdesk that stays up.

Monitored 24/7, with our own engineers on-site — not a call-centre script.

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Hands-on services

Booked individually, priced upfront

Alongside ongoing managed support, these are the specific jobs our ICT technicians are booked for most — each priced per job, not bundled into a retainer. Prices shown are indicative; every job is confirmed with a real quote.

Printer Maintenance & Refill

On-site servicing and consumable refills, per device.

From $45.50

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CCTV Installation & Commissioning

Cameras, recorder and cabling — supplied, mounted and commissioned per site, with staff training.

From $156.00

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Fusion Splicer Rental

Fibre splicing kit, per day, with technician support included.

From $123.50

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Structured Cabling Installation

Cat6, tested and certified per point — priced per data point, not guessed at.

From $28.60

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Network Design & Site Survey

Wi-Fi heatmap and full documentation before a single cable is run.

From $234.00$262.08

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Laptop Battery Replacement

Genuine or OEM-equivalent battery, fitted and load-tested.

From $23.40

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Data Recovery & Migration

Per drive, diagnostics included before any recovery work starts.

From $84.50

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SSD Upgrade & Cloning

Drive swap with a full OS clone — no reinstall, no data loss.

From $32.50

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Solar Installation & Commissioning

Certified installer, per system — sized, mounted and commissioned.

From $364.00

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Generator Service & Maintenance

Quarterly service plan, per unit, so a genset actually starts when load-shedding hits.

From $188.50

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ZIMRA Fiscalisation Integration

Fiscal device supplied and integrated with your existing till or ERP.

From $416.00

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POS Installation & Staff Training

On-site setup plus hands-on training for your till staff.

From $195.00$230.10

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AV Installation & Calibration

Per room, includes training — displays, audio and control systems tuned properly.

From $234.00

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