Terms & Conditions

1These terms

These terms govern your use of https://www.datalystafrica.com and, where indicated, our services. By using this website you accept them. If you engage us for work, a separate signed contract or proposal governs that engagement and takes precedence over these terms wherever they differ.

2About us

Datalyst Africa is a data analytics, artificial intelligence and research firm registered in Zimbabwe, with offices at Corner Rotten Row & Pennefather Road, Harare, Zimbabwe. Contact: info@datalystafrica.com, +263 773 806 868.

3Using this website

You may read, print and share this site freely. You may not:

• Scrape, harvest or systematically copy content for a competing commercial purpose
• Attempt to access accounts, systems or data you are not authorised to access
• Submit forms using automated tools, false identities or another person’s details
• Interfere with the operation of the site or introduce malicious code
• Reproduce our reports, methods or materials as your own work

We may restrict access where these terms are being abused.

4Information on this site is not advice

Pages describing our services, methods, indicative prices and typical results are provided for general information. They are not professional advice for your situation and should not be relied on as such. Advice is what we give you inside a paid engagement, in writing, having examined your actual circumstances.

5Pricing on this site

Prices and ranges published on this site are indicative and provided to help you budget. They are not offers capable of acceptance.

• Subscription pricing is under review and may change before your quotation is issued
• Project ranges reflect comparable past engagements, not a commitment for your scope
• The only binding price is the one in a written quotation or proposal signed by both parties
• Once signed, a fixed price does not change unless you request a change of scope
• Prices are quoted in US dollars and exclude VAT and other applicable taxes unless stated

6Accounts and trials

If you create an account or start a trial:

• You must give accurate details and keep your password confidential
• You are responsible for activity under your account
• Trials are limited in duration and volume as stated at signup
• No card is required for a trial and nothing renews automatically without your confirmation
• We may suspend an account used for unlawful purposes or in breach of these terms
• You may close your account at any time and request an export of your data

7Subscriptions, billing and cancellation

Where you subscribe to our AI agent services:

• Subscriptions are billed monthly or annually in advance, as selected
• Upgrades take effect immediately and are pro-rated
• Downgrades and cancellations take effect at the end of the current billing period
• Cancellation requires 30 days’ written notice, given by email
• Fees already paid for a commenced period are not refundable, save where we have failed to deliver
• We will give at least 60 days’ notice of any price change affecting a renewal
• On termination you may export your data, and we delete our copies on written confirmation

8Our obligations to you

In every engagement we commit to:

• Perform the work with the reasonable skill and care of a competent professional firm
• Deliver the scope agreed, by the dates agreed, or tell you promptly if that is at risk
• Document our methods so that a third party can review them
• Disclose the limitations of any finding, model or dataset
• Keep your information confidential and use it only for the agreed purpose

We do not white-label. All work is performed by our own team and delivered under our own name.

9Your obligations to us

For us to deliver, you agree to:

• Provide accurate information, access and data reasonably required for the work
• Nominate a point of contact empowered to make decisions and give approvals
• Give feedback on drafts within agreed review windows
• Obtain any permissions, ethical clearances or consents needed for fieldwork on your behalf
• Pay invoices by the due date stated in the contract

Where delay is caused by information or approvals not being provided, timelines shift accordingly and we will tell you in writing when that happens.

10Intellectual property

Ownership is split in the way most clients expect:

• Your data stays yours. You retain all rights in data and materials you provide
• Deliverables are yours on full payment — reports, dashboards, models and configurations produced for you
• Our methods, tooling and pre-existing materials remain ours, licensed to you for use in your organisation
• This website, its content and design remain our property
• Neither party may use the other’s name or logo publicly without written consent, save that we may list you as a client where you have agreed

11Artificial intelligence

Where a deliverable involves AI:

• We will identify which components are AI-driven
• AI output is probabilistic and can be wrong; material outputs are subject to human review
• You remain responsible for decisions taken on the basis of any output
• We do not permit your data to be used to train public models
• We do not guarantee that an AI agent will handle every interaction correctly, and we design escalation paths accordingly

12Confidentiality

Each party will keep the other’s confidential information confidential, use it only for the engagement, and return or destroy it on request. This survives the end of the engagement. We will sign your non-disclosure agreement or provide ours, before commercially sensitive discussions if you prefer.

13Warranties and disclaimers

We warrant that we will perform services with reasonable skill and care. Beyond that, and to the extent permitted by law:

• This website is provided “as is” and we do not warrant uninterrupted availability
• We do not warrant that any analysis, forecast or model will produce a particular commercial result
• Statistical findings carry stated confidence levels and are not certainties
• We are not responsible for third-party platforms, integrations or services outside our control

14Limitation of liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

Subject to that, and to the extent permitted by law:

• Neither party is liable for indirect, consequential or economic loss, including lost profits, revenue or anticipated savings
• Our total aggregate liability arising from an engagement is limited to the fees paid by you for that engagement in the preceding 12 months
• Our liability in connection with free use of this website, a free trial or a free consultation is limited to US$100

15Termination

Either party may terminate an engagement for material breach that is not remedied within 30 days of written notice. On termination you pay for work properly performed up to that date, and we hand over work in progress in its then-current state. Subscription termination is governed by section 7.

16Governing law

These terms and any engagement are governed by the laws of Zimbabwe, and the courts of Zimbabwe have exclusive jurisdiction. Before litigating, both parties agree to attempt resolution in good faith through a meeting of senior representatives, and then through mediation in Harare.

17Changes to these terms

We may update these terms. The version published here on the date of your enquiry or contract is the version that applies to it. This version is dated 1 August 2026.

18Contact

Questions about these terms:

• Email: info@datalystafrica.com
• Phone: +263 773 806 868 or +263 732 806 868
• Post: Datalyst Africa, Corner Rotten Row & Pennefather Road, Harare, Zimbabwe